Privacy Policy

Types of Information We Collect

Personal Information: We collect details such as your domain name, referral data, and your browser and platform type. When you take advantage of certain functionality on our Websites, such as our Contact Forms or SI Joint Pain Quiz, we collect limited Personal Information that you voluntarily provide (such as name, email address, phone number, address, gender and other health-related information).

Non-Personal Information: This includes data that cannot identify you personally, like the total number of visitors to our site each day.

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Protected Health Information

PainTEQ is dedicated to maintaining the privacy and integrity of all protected health information (“PHI”) that is collected while working with healthcare providers. Patient information may be shared with us by these healthcare providers, or we may receive PHI on their behalf. This information will only be used and disclosed consistent with the Health Insurance Portability and Accountability Act (“HIPAA”) and our contracts with those providers and is not subject to this Privacy Policy.

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How We Use Your Information

We process your personal information for several purposes:

• To enhance the quality of your online experience with us
• To personalize the information and services we offer you
• To analyze general traffic flows on our site

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Sharing Your Information

Your personal information may be shared with select staff members and external consultants at PainTEQ, as well as third-party service providers who process information on our behalf. These providers are contractually obligated to maintain the confidentiality and security of your data.

We may disclose your personal information to government authorities or law enforcement if required by law. We may combine your data into group statistics that might be shared with our clients or advertisers on an aggregated basis. However, we will not disclose your personal identity or information without your consent.

Except as outlined above, we will seek your consent before sharing your personal information with any third parties.

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Retention of Your Information

We retain your personal information as long as necessary to serve legitimate business purposes, in line with our internal policies and applicable laws and regulations. If you sign up for certain PainTEQ services, we will retain your information until you choose to unsubscribe.

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Children’s Information

This website is not intended for children, and we do not knowingly collect Personal Information relating to children. If such information has been collected, the legal representative of the child has the right, upon request, to view the information provided by the child and/or to require that it be deleted.

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Your Rights

You have the right to request a copy of your information, correct any inaccuracies, erase or limit its processing, and transfer some of your data to other organizations. You also have the right to object to our processing of your personal information.

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International Transfers

Your personal information may be stored and processed in countries outside your own. We adhere to the European Commission’s adequacy decisions regarding the protection level of personal data in non-EEA countries. In countries with different data protection laws, we ensure protection through appropriate contractual clauses.

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How to Contact Us

If you have any questions about this Privacy Policy, or any other aspects of your privacy, please contact us at (855) 248-7246, and we will endeavor to respond to your inquiry promptly.

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Updates to Privacy Policy

PainTEQ may update this Policy by posting the new Policy to this Site. PainTEQ shall make these updates at its sole discretion.